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- I am writing an evaluation review of an article by Josef Ruin.
- I will be acting as if I am sending said evaluation to the Diamondback.
- The audience is primarily college students between the ages of 17-23 who probably have little interest in organizational management.
- In writing for the diamondback, I will have to restrict myself to 300 words which will be a real challenge.
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- The author uses the following pronouns: "I" when she refers to things that she has said or her own personal feelings and thoughts; "You" when she distinguishes between the stereotyped people that are patted down at the airport and those who are not; "We" when she refers to everyone as a nation; and "He" when she talks about a specific story.
- The author first uses a question when she is evaluating the racial profiling in airports from Blacks and Latinos to Middle Easterners. She uses a question again when she points out the insanity in believing that removing our shoes at the airport will realy prevent terrorism. Finally, she uses a question again when questions the reasoning in using appearances in the labeling of terrorists.
- I think the writer created a group for which the audience can belong. She created this group by asking rhetorical questions and in this way when the reader answer the questions the way she does, they become on her side.
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Throughout the 60 plus years of LAH, there has been a long history of effective communication. Beginning with the original owner of LAH, Dr. Lynn, the first doctors made communication a priority. At the time they did not call it effective communication, but the principles are still the same. For example, the 1946 LAH doctors focused on giving the employees as much information as possible. This push to get out information included requiring one doctor to work closely with all of the employees with their schedules, training, and development. That doctor would send out timely memos, hold regular staff meetings, and even speak with employees after business hours. During that time, effective communication could be seen as getting information to the employees through any means and in timely fashion. Over time, however, there began a shift from this definition to a more limited one. The original doctors retired and were replaced by doctors of a different era. These doctors believed that employees did not need know more than a few specific things in order to complete their job tasks. Thus, the staff meetings were cancelled and the memos removed. Employees only received information through informal channels. Effective communication at this time was seen as releasing only the information pertinent to job. Today, the doctors have yet to create a balance. A clear view of effective communication has yet to be made. Word count: 231 Key words: communication, effective, employees, employers/doctors - For over 60 years the doctors of LAH have established a history of effective communication.
- The first doctors made communication with employees a priority,
- despite not having a name to the concept of effective communication.
- For example, the 1946 LAH doctors focused on giving the employees as much information as possible.
- This information push included requiring one doctor to work closely with the employees in matters concerning business.
- That doctor would send out timely memos, hold regular staff meetings, and even speak with employees after business hours.
- During that time, effective communication was getting information to the employees through any means necessary and in a timely fashion.
- Then, there was a shift from this definition of effective communication to a more limited one.
- The original doctors retired and were replaced by doctors of a different era.
- These doctors believed employees only needed the specific information necessary to complete their job tasks.
- Consequently, the staff meetings were cancelled and the memos removed.
- Employees only received information through informal channels.
- At this time, effective communication was releasing only the information pertinent to job.
- Today, the doctors have yet to create a balance and establish
- a clear view of effective communication.
For over 60 years the doctors of LAH have established a history of effective communication. The first doctors made communication with employees a priority, despite not having a name to the concept of effective communication. For example, the 1946 LAH doctors focused on giving the employees as much information as possible. This information push included requiring one doctor to work closely with the employees in matters concerning business. That doctor would send out timely memos, hold regular staff meetings, and even speak with employees after business hours. During that time, effective communication was getting information to the employees through any means necessary and in a timely fashion. Then, there was a shift from this definition of effective communication to a more limited one. The original doctors retired and were replaced by doctors of a different era. These doctors believed employees only needed the specific information necessary to complete their job tasks. Consequently, the staff meetings were cancelled and the memos removed. Employees only received information through informal channels. At this time, effective communication was releasing only the information pertinent to job. Today, the doctors have yet to create a balance and establish a clear view of effective communication. Word count: 198
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Internal communication is the sending, receiving, encoding, and decoding of messages within the boundaries of the organization (O'Hair, Friedrich, & Dixon, 2008). Examples of internal communication include memorandums, staff meeetings, e-mails, bulletin boards, and intranet. Internal communication is important because it relates the employers to the employees. The relationship between the first line managers and the employees, as well as the communication that exists between them, is positively correlated with the job performance of the employees. Pamela Shockley-Zalaback, in the Fundamentals of Organizational Communication (2006), states: An in.... In other words, a relationship between the manager and the employee directly affects that employee's job satisfaction. Job satisfaction, among other things, is being pleased not only with the organization, personal job tasks and duties, but also with the communication within that organization. Internal communication, then, builds meaningful relationships through effective communication. The employees "who are satisfied with organizational communication experiences are more likely to be effective performers...than those who have less positve communication relationships" (Zalabak, 2006). The relationships of internal communication to job performance is depicted as: (diagram) This relationship is positive, meaning that more/better on one of the continuum equates to more/better on the other side. Therefore effective communication leads to better job performance and ineffective communication leads to poor job performance.
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